Effective Date: October 2025
Website: [www.luminousfragrances.in]
At Luminous Fragrances, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
1. Information We Collect
We collect the following types of information:
- Personal details such as your name, email address, phone number, and shipping/billing address.
- Payment information (processed securely through third-party gateways; we do not store card details).
- Browsing data such as IP address, device type, and usage behavior for analytics and personalization.
- Communication data when you contact us via email, chat, or social media.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate about updates, offers, and support
- Improve our website, products, and user experience
- Comply with applicable laws and regulations
We never sell, rent, or trade your personal information.
3. Cookies
Our website uses cookies to enhance your experience — remembering preferences, enabling cart functions, and tracking analytics. You can choose to disable cookies in your browser settings, though some site features may not function properly.
4. Third-Party Services
We may use trusted third-party tools for:
- Payment processing (Razorpay, Stripe, etc.)
- Email marketing and newsletters
- Shipping and delivery
Each third party is required to handle your information securely and in accordance with applicable privacy laws.
5. Data Security
We implement strong security measures — encryption, firewalls, and access controls — to protect your data from unauthorized access or disclosure.
6. Your Rights
You can:
- Request access to the data we hold about you
- Ask for corrections or deletions of your information
- Unsubscribe from promotional emails anytime
To exercise these rights, email us at support@luminousfragrances.in.
7. Policy Updates
We may update this policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.”
8. Contact Us
For privacy-related questions, reach us at:
📧 support@luminousfragrances.in
📞 +91-XXXXXXXXXX
