Effective Date: October 2025
Welcome to Luminous Fragrances. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General Information
Luminous Fragrances (“we,” “our,” or “us”) operates the website [www.luminousfragrances.in]. By using our site, you agree to comply with these Terms and all applicable laws.
2. Product Information
We make every effort to display product details, descriptions, and prices accurately. However, minor variations in color, packaging, or scent may occur due to digital representation or small-batch crafting.
3. Pricing & Payment
- All prices are in Indian Rupees (₹) and inclusive of applicable taxes.
- Payment methods accepted include UPI, debit/credit cards, and digital wallets.
- Orders are confirmed only after successful payment.
We reserve the right to modify prices or promotional offers at any time without notice.
4. Shipping & Delivery
- Free shipping is available on orders above ₹999 within India.
- Orders are typically processed within 2–4 business days.
- Delivery times vary by location but usually take 5–7 working days.
5. Returns & Exchanges
We offer a 30-day exchange guarantee for defective or incorrect items.
For hygiene reasons, opened perfumes cannot be returned unless damaged upon arrival.
To initiate an exchange, contact support@luminousfragrances.in within 30 days of receiving your order.
6. Intellectual Property
All website content — text, images, graphics, and logos — belongs to Luminous Fragrances and may not be reproduced without written permission.
7. User Conduct
You agree not to:
- Use our site for fraudulent or illegal activities
- Interfere with its functionality or security
- Post false information or impersonate another individual
8. Limitation of Liability
Luminous Fragrances shall not be held liable for indirect, incidental, or consequential damages arising from product use, website downtime, or shipping delays.
9. Governing Law
These Terms are governed by and interpreted under the laws of India, with jurisdiction in Mumbai, Maharashtra.
10. Contact Information
For any queries related to these Terms, reach out to us at:
📧 support@luminousfragrances.in
📞 +91-XXXXXXXXXX
